We are a small studio so if you can’t make a class/workshop/course or retreat please cancel it as someone else most likely would like to come.
Classes must be cancelled at least 24 hours before the start of the class. Customers who cancel more than 24 hours in advance will be given a credit to their MBOL account for the amount paid. Cancellations with less than 24 hours before the start of the class will be charged at full rate and any monies paid are non refundable.
Workshops and In Studio Retreats
Workshops and In Studio Retreats can be cancelled 7 days prior to their commencement. A full refund or transfer to another event can be requested. Cancellation within 7 days, no refund or transfer will be offered.
Courses can be cancelled 14 days prior to their commencement. A full refund or transfer to another event can be requested. Cancellation within 14 days, no refund or transfer will be offered.
Please refer to the separate terms and conditions for Retreats on our website.
How to Cancel
All cancellations can be made by accessing your account on our website, via the MBOL app or by emailing us at firstname.lastname@example.org
If you do not attend a class, workshop, in studio retreat, or course, it will be treated in the same way as a late cancellation, and you will not be entitled to a refund.
Cancellation and Substitutions by Anahata Yoga Centre
The substitution and cancellation of classes and teachers is subject to teacher availability and at our discretion.
If we cancel a booked class for any reason then a “class credit” is applied when the member has a class pass or is a “drop in”. This is not applicable to unlimited membership clients.
Although we make every effort to promote and fill our courses and workshops, we reserve the right to cancel if there are fewer than 5 attendees booked onto it. If you book on to a course or workshop which is subsequently cancelled by us, we will endeavour to find a suitable alternative with your agreement, or a refund will be provided.
We reserve the right to cancel a class, course or workshop in the event of exceptional circumstances that means we are unable to offer the event as advertised or if there are insufficient numbers booked into the event for it to be commercially viable. Should this happen you will be given a full refund of fees you have paid.
Closures, Bank Holidays and Holiday Periods
Anahata reserves the right to close on bank and all other public holidays including Christmas and New Year. This closure will have no bearing on your payment of membership. During holiday periods we may reduce the timetable, but any changes will be notified to all clients in advance.
Changes to this Cancellation Policy
We reserve the right to amend this Cancellation Policy to ensure it remains up-to-date and accurate. The current version of our Cancellation Policy will always be posted on our website.
Anahata Yoga Centre, 1-5 Church Hill, Leigh-on-Sea, Southend-on-Sea, Essex SS9 2DE
© Anahata Yoga Centre Cancellation Policy 2022 V1